Get Detailed Guidance on Public Transport Accident Claims
When a bus, shuttle or other public transit accident occurs, you may find yourself with injuries, medical expenses, property damage and uncertainty about what to do next. All Accident Claims offers simple claims guidance that enables you to know your options and the process much more clearly.
- Save your route details
- Record the vehicle information
- Document your injuries
- Keep your travel records
An Accident May Leave You with More than a Few Questions
Accidents in public transport may be related to passengers, drivers, transport operators, other vehicles and various types of insurance. It will be easier to follow the claims process if they understand what happened and the proper information is kept.
You can follow up with us to help you cut through the confusion and find out what data might be relevant to your case.
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Understanding Your Public Transport Accident
One Ride Can Involve More Than One Party.
A public transport accident can involve the passenger, the driver, the transport company, another road user or other parties. The facts of the occurrence may impact upon the information and insurance coverage that could apply.
We will explain the information you submit and offer a clear overview of the claims process.
Accident Documentation
Don't Let the Details Get Lost in the Shuffle
Key data can easily get lost after an accident. Tickets, route information, pictures, witness accounts, medical documentation, accident reports, receipts, and insurance correspondence can all help to document what took place.
We can help you know what information you might wish to collect and keep organized throughout your claim.
Top Questions About Public Transport Accident Claims
What do I need to do once an accident has occurred in public transport?
If possible and safe to do so, it is important to record the vehicle and route information, document the scene, get witness details, and photograph the relevant conditions and/or any visible injuries. Get appropriate medical treatment and documentation of the incident.
What if I was a passenger and injured?
The options can vary depending on the circumstances, parties to the accident and coverage available. Maintaining the details of your travel, accident, and medical records can help you have a clearer idea of what has happened.
What do I need to retain following the bus/car accident?
Retain the ticket/booking details, route information, photos, witness information, accident reports, medical records, treatment information, receipts, and communications.
But what if it was another vehicle that caused the public transport accident?
The type of insurance coverage that may be applicable can depend on the situation and who’s involved. Maintaining records of the public transport vehicle, another vehicle, drivers, witnesses and information relating to the accident scene can help to document what occurred.
